Welcome to Roti Bank. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or participating in our programs.
1. Definitions
- “Organization” / “We” / “Us” / “Our”: Refers to Roti Bank NGO.
- “User” / “You” / “Your”: Refers to any individual using our website or services, including donors, volunteers, and visitors.
- “Services”: Refers to all charitable programs, food distribution drives, volunteer initiatives, and awareness campaigns offered by Roti Bank.
2. Use of Website
By using our website, you agree:
- To use the site and its content solely for lawful and non-commercial purposes;
- Not to attempt unauthorized access to any part of the website;
- Not to copy, distribute, or alter content without written consent from Roti Bank.
3. Donations and Contributions
- All donations made through our website are voluntary and non-refundable unless specified under specific campaigns.
- Donors must provide accurate contact and payment information for successful processing and receipt generation.
- We reserve the right to reject or refund any donation in case of suspicious activity or legal concerns.
4. Volunteer Participation
- All volunteers must register through official channels and provide valid ID for verification.
- Volunteers are expected to conduct themselves with dignity, respect, and in alignment with Roti Bank's mission.
- Roti Bank reserves the right to discontinue any volunteer’s participation for misconduct or violation of guidelines.
5. Cancellation and Refund Policy
- Donations are typically non-refundable. Refund requests may be reviewed in special cases upon written request.
- Refunds, if approved, will be processed within 7–10 working days through the original payment method.
- Participation in events or campaigns may be canceled by the organization at its sole discretion.
6. User Responsibilities
Users agree to:
- Provide truthful information when registering or donating;
- Respect volunteers, staff, and beneficiaries during all interactions;
- Not misuse any materials, information, or services provided by Roti Bank;
- Comply with the mission and ethical standards of the organization.
7. Child and Vulnerable Person Protection
- Volunteers must refrain from inappropriate behavior or unauthorized photography of children or vulnerable persons.
- Roti Bank is committed to protecting the dignity and safety of all individuals we serve.
8. Liability Disclaimer
Roti Bank shall not be liable for:
- Loss of data due to technical issues beyond our control;
- Any injury, loss, or damage resulting from volunteer or donor negligence;
- Third-party service interruptions such as payment gateway failures or internet issues.
9. Privacy
We value your privacy. Information collected on this site will be handled according to our
Privacy Policy, which forms part of these Terms and Conditions.
10. Force Majeure
Roti Bank shall not be held liable for failure to perform any service due to circumstances beyond our control, including natural disasters, pandemics, lockdowns, or government restrictions.
11. Intellectual Property
All content including logos, images, reports, and documents on this site are the property of Roti Bank and may not be used or reproduced without permission.
12. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any legal matters shall fall under the jurisdiction of the courts in Varanasi, Uttar Pradesh.
13. Modifications
Roti Bank reserves the right to change or update these Terms and Conditions at any time. Continued use of the site or services implies acceptance of the revised terms.