Full Refund: If you have made an error in your donation amount or made an unintended donation, you may request a full refund within 3 working days from the date of transaction.
Partial Refund: If a refund is applicable due to partial error or duplicate transaction, please email us with the payment details. We will review and process partial refunds accordingly.
No Refund: Refunds will not be granted if the donation amount has already been utilized towards our food distribution or social welfare activities.
Contributions made for specific events, food drives, or campaigns are non-refundable unless the event is canceled by Roti Bank or an error in payment is identified within 3 days of the donation.
If you are enrolled in a recurring donation plan and wish to cancel or adjust the donation amount, please notify us at least 5 working days before the next scheduled deduction.
In case of cancellation of donation-related campaigns due to unforeseen circumstances like natural calamities, government restrictions, or pandemics, we may offer to transfer your contribution to a future campaign or process a refund at our discretion.
To request a refund, please contact us with the following details:
📧 Email: info@airbt.org
📞 Phone: +9187995 72994
📍 Address: B 31 /82 b bhogabir Lanka Varanasi - 221005